Pradot^® came into existence in the year 1999 and has 250 members, including an in-house strength of 155 members, and still growing. Pradot^® has a state-of-the-art communication network, unlimited Internet accessibility, an FTP Server co-located with an ISP backbone in the USA, which is backed by our modern and highly equipped workforce center in Bangalore, India.

IT Infrastructure:
USA:

• PRADOT has set up a state of the art facility with up-to-date technology. The infrastructure on the US end has been co-located with one of the largest and best facility in Indianapolis (Indiana) which is equipped with redundant Internet, power, Air conditioning, etc….
• We have two Dictation Servers and each one of them is connected to a Toll Free Network and enables 46 concurrent calls at the same time. Most of PRADOT’S esteemed customers use this facility for recording the dictations.
• PRADOT has also set up dedicated and exclusive FTP server enabling secure FTP Connections and a Workflow Server using encrypted data transfer for receiving and delivering the dictations from and to the customers.
• The Servers in the Data Centre at Indiana are remotely monitored by a dedicated IT Team.
• An Enterprise-class Firewall deployed ensuring complete security of the data.

INDIA:

• In India, PRADOT has a dedicated facility to employ personnel in different shifts and are highly scalable in nature.
• We have deployed a workflow server here for production purpose.
• We have 2 dedicated Leased Internet Links from different ISPs, one acting as the backup link, which gives us complete redundancy.
• We have redundant AC with redundant UPS and Power backup for the Data Centre and the entire office.
• PRADOT’S OS platform is predominantly Windows with Windows 2000 / 2003 Server and Windows 2000 Professional and Windows XP for the desktops. We have been certified by NASSCOM for best licensing practices and we use all licensed software which are updated at regular intervals.
• PRADOT use the Windows Domain Security features with the Active Directory and Password and Group Policies are implemented.
• An Enterprise-class Firewall deployed in India as well. The India and the US facilities are connected using the IPSec site-to-site VPN, also all connections to client’s LAN if required are connected using the IPSec site-to-site VPN.
• Data Backups are taken on daily, weekly and monthly basis.

Pradot^® is well positioned to take advantage of outsourcing non-core competent activities for global companies with an established outsourcing infrastructure and corporate strategy.

Outsourcing has proven to be highly cost-effective and efficient, and has helped to deliver products to markets faster than ever before. This scenario implies that companies need to forge partnerships with outsourcing vendors that have the resources to deliver the highest level of quality, consistently, cost-effectively and in the shortest possible time frame, thereby substantially increasing the clients’ competitiveness by helping them deliver products to markets more quickly than ever before.