Excellent Record of Customer Satisfaction

TRANSCRIPTION

• "Thank you for working with us to get his dictations to his liking…We have pleaded with him for so long to give Pradot^® a try and I’m proving to him that you are the best dictation service on the market... he’s a tough sell!"

• "Just an FYI - Dr. XXX told me today that the transcriptionists were doing a fantastic job... he was very impressed that all the referring MDs names were even spelled correctly, so thank you for making him happy! "

• "In thinking over the whole transcription process, I feel that we've been able to work together to make things work better.  Faxing the appointment list on a daily basis enables us to spend less time correcting patient names.
  
  I've always been impressed with the transcription of very detailed Hem-Onc dictations.  Half the time I have no idea what the docs are talking about but you seem to have no trouble transcribing it.  I've also been impressed with your responses to my requests.  It really has made things much more trouble free.   The hospital sign-out sheets have been a boon to the docs - I wish all of them would use your service for this.  At least it would make reading their handwriting a whole lot easier!
  
  Again, thank you for all you have done.  If I do return to work in Florida and find someone who needs transcription services, I would not hesitate to recommend your services."

BILLING, CODING & ACCOUNTS RECEIVABLE

• “This is one of the newer areas that we have worked with Pradot^®, and we have given your organization a lot of our harder-to-collect accounts. If you look at our organization here, we have a full billing office, and they take care of printing out the claim, sending it to the third party payer, following up to make sure that they get the payment, and one of the areas that has been very labor-intensive for us is patients that have a self-pay balance that they haven’t paid us yet, and that would be directly with the patient, and that’s where we have utilized your service to actually contact the patients and help collect those accounts, so it’s been a big help so we haven’t had to go out and hire additional staff here in our billing office, and we have been able to utilize, you know, a service that’s more cost-effective that doesn’t necessarily have to be here local to achieve that end result.”